Privacy Policy

Last updated: October 16, 2025

Welcome to Coir Plus,

We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://coirplus.in, make a purchase, or interact with our services.

1. Information We Collect

A. Personal Information

When you create an account, make a purchase, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (securely processed through our payment partners)

B. Non-Personal Information

We may also automatically collect:

• Browser type and version
• Device and operating system information
• IP address and general location data
• Pages viewed, time spent, and referring website

This data helps us understand how visitors use our website and improve user experience.

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders
• Communicate order updates, delivery details, and support responses
• Improve our website, products, and customer service
• Send promotional offers or newsletters (with your consent)
• Detect and prevent fraud or unauthorized activity
• Comply with legal and tax obligations

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Keep your shopping cart active
• Remember your preferences and login details
• Analyze traffic and performance
• Personalize your browsing experience

You can manage or disable cookies through your browser settings. However, certain features may not function properly without cookies.

4. How We Share Your Information

We do not sell or rent your personal data.

We may share your information with trusted third-party partners for purposes such as:

• Payment processing (e.g., Razorpay, PayPal, etc.)
• Shipping and logistics services
• Marketing and analytics tools (e.g., Google Analytics, Meta Ads)
• Customer support and IT infrastructure

All third-party partners are required to maintain the confidentiality and security of your information.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

6. Data Security

We use secure server technology (SSL) and follow industry best practices to protect your data from unauthorized access, alteration, or disclosure. However, please note that no electronic transmission or storage system is completely secure.

7. Your Rights

You have the right to:

• Access or correct your personal information
• Request deletion of your data (where legally permissible)
• Opt out of marketing emails at any time
• Request details about how your data is used

To exercise these rights, contact us at support@coirplus.in.

8. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.

9. Children’s Privacy

Our website is not intended for children under 13 years of age.

We do not knowingly collect personal data from minors. If you believe a child has provided us personal information, please contact us to have it deleted.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws and regulations.

Any updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Premier Coir Products India
61/4E, Kanjampatti Road, Unjavelampatti Post,
Pollachi, Coimbatore, Tamil Nadu – 642003
support@coirplus.in
https://coirplus.in